A culture of sustainable thinking

• Training programme encourages staff to think in a more sustainable way
• Housekeepers learn about correct ways for waste segregation
• Low-cost measure which can bring high results in terms of hotel waste management

The Hilton Diagonal Mar in Barcelona, Spain has been environmentally friendly since 2013 when it first received a green label. Hotel staff took part in workshops promoting sustainable housekeeping and stewarding, and for employees to think about the environment and well-being.

Key benefits

Apart from the environmental benefits of activities like correct waste sorting, and other low-cost but high-impact sustainability actions, the idea behind the training was also to create a sustainability culture in the hotel based on clear and consistent messages and approaches communicated to staff taking part in the workshops.